Suicide Prevention Hotline in Palm Beach County, FL
Free, Confidential Crisis Support, Based in the County and Answered Any Hour
A Palm Beach County suicide prevention hotline answers around the clock at (866) 629-4564, free and confidential, for anyone facing suicidal ideation, depression, anxiety, or PTSD. Based in the county, a trained crisis counselor listens any hour and helps you decide what comes next. Dial 211 for the county crisis line and a mobile team, or text 988. In immediate danger, call 911.
Local Roots in Palm Beach County
Our hotline operates out of Palm Beach County, so the community we serve is our own. A trained crisis counselor answers at (866) 629-4564 at any hour to listen, talk through what is happening, and help you decide what comes next. Alongside our line, the county runs a strong crisis network: 211 Palm Beach and Treasure Coast handles local crisis calls and 988 overflow, and mobile teams travel to people in distress. Neighbors call from Boynton Beach, from West Palm Beach after a hard stretch, and from Delray Beach worried about someone close to them, and every call is free. You do not have to be at the edge to call, and you can keep it anonymous.
Choosing the Right Number in a Crisis
Match the number to the moment. For a life-threatening emergency, call 911, and you can ask for a Crisis Intervention Team officer trained to handle mental health calls. For an urgent mental health crisis that is not immediately life-threatening, dial 211 for Palm Beach County’s crisis line, or call or text 988. A trained crisis counselor at (866) 629-4564 stays on the line with you and helps you weigh these choices. Whichever you reach, the person answering can help you shape a short safety plan covering warning signs, coping steps, and the people you can turn to.
Getting Through the Next Few Minutes
If the feelings are intense right now, a few simple steps can help you hold on until you reach someone. Put distance between yourself and anything you could use to hurt yourself, and move to a room where someone else is nearby if you can. Call or text one of the numbers on this page and say out loud that you are struggling, even if the words come out messy. Slow your breathing by breathing in for four counts and out for six, a few times. You do not have to fix everything tonight; you only have to get through the next few minutes, and someone can stay with you while you do.
Warning Signs to Take Seriously
Certain signs mean it is time to reach out for yourself or someone else in Palm Beach County. Watch for suicidal ideation or talk about wanting to die or being a burden, withdrawing from friends and family, giving away belongings, sudden calm after a low period, increased use of alcohol or drugs, and dramatic changes in sleep or mood. Noticing even one of these is reason enough to call 211 or 988, or to check in gently with the person you are worried about. You do not need to be certain, and you do not need the perfect words. Making contact is what matters.
When You Need Someone to Come to You in Palm Beach County
Some situations call for an in-person response, and Palm Beach County has mobile teams for exactly that. Dial 211 and tell the counselor you would like someone to come talk with you; 211 Palm Beach and Treasure Coast arranges a mobile crisis response team member to meet you where you are. The line runs 24 hours a day, takes calls and texts, and also answers 988 for the county. For a walk-in or stabilization need, South County Mental Health Center in Delray Beach operates a 24-hour crisis stabilization unit.
Palm Beach County Crisis Numbers
The resources below serve Palm Beach County directly, and most run around the clock. Each is a real local or national service you can reach right now.
| Resource | How It Helps | Contact |
|---|---|---|
| 988 Suicide and Crisis Lifeline | Call or text for a trained counselor, routed to a Florida crisis center. | 988 |
| 211 Palm Beach and Treasure Coast | County crisis line; arranges mobile crisis teams; answers 988. 24/7. | 211 or (866) 882-2991 |
| 211 by text | Text your ZIP code for confidential crisis counseling. | Text ZIP to 898211 |
| South County Mental Health Center | 24-hour crisis stabilization unit, Delray Beach. | (561) 495-0522 |
| NAMI Palm Beach County | Support, education, and guidance for families, West Palm Beach. | (561) 588-3477 |
| Veterans Crisis Line | For veterans and service members; press 1 after dialing, or text 838255. | 988 then Press 1 |
| Emergency (ask for a CIT officer) | Immediate danger; request a Crisis Intervention Team officer. | 911 |
Understanding the Baker Act in Palm Beach County
Florida’s Baker Act allows a person to be held for a brief involuntary mental health examination when they pose a danger to themselves or others and refuse help on their own. It is reserved for genuine emergencies and is not where most crises begin. In Palm Beach County, reaching 211 or 988 first almost always routes you to voluntary support, which keeps you in charge of what happens next. When an examination is required, the person is brought to a state-designated Baker Act receiving facility, where a professional has up to 72 hours to complete the assessment and determine next steps. South County Mental Health Center in Delray Beach is among the county’s crisis facilities. Understanding the process in advance takes much of the fear out of it, should you or someone you love ever go through it.
How Our Line Works With County Services
Our phone line and the county’s services are not an either-or choice, and they often work best together. A trained crisis counselor can help you judge whether talking tonight is enough or whether you should dial 211 or 988 for a mobile team in Palm Beach County. When you are looking for ongoing care, the same counselor can describe what to look for in a local provider and point you toward 211, which keeps an updated directory of free mental health services across the county.
Serving Communities From Boca Raton to Jupiter
Our support extends across the full length of Palm Beach County. In the south it reaches Boca Raton and Delray Beach; through the central county it covers Boynton Beach, Lake Worth Beach, and Wellington; and in the north it takes in West Palm Beach, Palm Beach Gardens, and Jupiter. No matter your ZIP code, the route to help is the same: call (866) 629-4564 to talk now, or dial 211 to reach a Palm Beach County crisis counselor and, when you want one, a mobile team.
Questions People in Palm Beach County Ask
Is This Hotline Actually Located in Palm Beach County?
Yes. The National Depression Hotline is based in Palm Beach County and serves the whole county at (866) 629-4564, any hour. For the county’s own crisis line and a mobile team, dial 211, and for the national Lifeline call or text 988.
What Should I Do If I Am in Crisis Right Now in Palm Beach County?
Reach a person immediately: call or text 988, or dial 211 for the Palm Beach County crisis line, which can send a mobile team to you. Call 911 if you are in immediate physical danger. A trained crisis counselor also answers at (866) 629-4564.
What Is 211 Palm Beach and Treasure Coast?
It is Palm Beach County’s crisis and information helpline, reached by dialing 211 or calling (866) 882-2991, 24/7. It provides crisis counseling, answers 988 for the region, arranges mobile crisis teams, and keeps a directory of local mental health services.
Are Calls to the Hotline Private?
Yes. Calls are confidential and you can stay anonymous. What you share is not passed along without your consent, except when a life is in immediate danger. You are welcome to call simply because you need someone to hear you.
What Happens If I Call 911 During a Mental Health Crisis?
Call 911 when there is immediate danger to life or safety. Tell the dispatcher it is a mental health emergency and ask for a Crisis Intervention Team (CIT) officer, who has training for these situations. For a crisis that is urgent but not immediately life-threatening, 211 or 988 is usually the better first call.
I Am a Veteran in Palm Beach County. Is There a Crisis Line for Me?
Yes. Call 988 and press 1, or text 838255, to reach the Veterans Crisis Line, staffed by responders who understand military service. A trained crisis counselor at (866) 629-4564 is also available any hour, and 211 can connect you with local veteran services in Palm Beach County.
My Child or Teen Is in Crisis. Where Do I Turn in Palm Beach County?
Dial 211 or call or text 988 to reach a counselor who can help with a child or teen and arrange a mobile crisis team. A trained crisis counselor at (866) 629-4564 can also guide a worried parent on next steps. If your child is in immediate danger, call 911.
Medically reviewed by Dr. Courtney Scott, MD, a physician specializing in addiction and emergency medicine.
Resource information on this page is drawn from 211 Palm Beach and Treasure Coast, the Florida Department of Children and Families, and the 988 Suicide and Crisis Lifeline. Last reviewed August 2026.
Someone in Palm Beach County Is Ready to Listen
A trained crisis counselor is one free call away at (866) 629-4564, any hour of the day or night. For the county crisis line and a mobile team, dial 211, or call or text 988.
If someone is in immediate danger, call 911 and ask for a CIT officer.
