New London County residents facing a suicidal crisis, deep depression, anxiety, or PTSD have round-the-clock help within reach. You can talk to a specialist by phone any hour at (866) 629-4564, reach the county’s own Mobile Crisis team at (860) 886-9302, or call or text 988. For immediate danger anywhere in the county, call 911. This page lays out how to get help across New London County, by phone and in person.
Crisis Support Across New London County
Help in New London County comes through both national crisis lines and the county’s own crisis system. By phone, a specialist answers 24/7 at (866) 629-4564 to listen, talk through suicidal thoughts, depression, anxiety, or PTSD, and help you think through next steps. Locally, Southeastern Mental Health Authority runs the county’s Mobile Crisis team, and 988 routes to a Connecticut crisis center. People reach out from Groton at two in the morning, from Norwich after a hard week, and from Colchester because they are worried about someone they love. You do not need to be in danger to call, and you do not have to give your name.
Getting Help From a New London County Crisis Line Tonight
The fastest step depends on how urgent things feel. Call or text 988 to reach a Connecticut crisis counselor by phone or text. Call New London County Mobile Crisis at (860) 886-9302 for a team that can respond in the community. Call our line at (866) 629-4564 any hour to talk with a specialist who can stay with you and help you find the right local step. If someone is in immediate physical danger, call 911. On any of these calls, a specialist can work through a short safety plan with you, naming warning signs, coping steps, and people to reach in a hard moment.
Local Crisis Teams That Respond in Person
New London County has crisis services that come to you, not only phone lines. The county’s designated response is Southeastern Mental Health Authority’s Mobile Crisis team, a Connecticut DMHAS program at (860) 886-9302 that provides 24-hour crisis assessment and sends counselors into the community. Adults reach it directly or through 988. Children and teens ages 4 to 18 reach Connecticut’s youth Mobile Crisis by dialing 211 and pressing 1, then 1 for youth. New London also has a walk-in Urgent Crisis Center for youth at 255 Hempstead Street, run by Child and Family Agency, reachable at (860) 440-7182.
Crisis Resources for New London County Towns
The resources below serve New London County directly and are available around the clock. Each is a real local or Connecticut service you can reach right now.
| Resource | How It Helps | Contact |
|---|---|---|
| 988 Suicide and Crisis Lifeline | Trained counselors by call or text, routed to Connecticut. | 988 |
| NLC Mobile Crisis (SMHA, DMHAS) | 24-hour crisis assessment; responds in the community across the county. | (860) 886-9302 |
| CT 211 | Statewide crisis line and local referrals; press 1. | 211 |
| Safe Futures, New London | 24/7 support for domestic-violence and safety crises. | (860) 701-6001 |
| Urgent Crisis Center (youth 4-18) | Walk-in youth crisis care, 255 Hempstead St, New London. Mon-Fri 8am-10pm, Sat 10am-6pm. Not an ER. | (860) 440-7182 |
| Natchaug Hospital Care Plus, Groton | Behavioral health day-treatment for the Groton area. | (860) 449-9947 |
| Emergency | Immediate physical danger. | 911 |
How the Phone Line Fits With Local Care
Calling by phone and using local services is not a choice between two options. A specialist on the line can help you decide whether a phone conversation is enough for tonight or whether you should call Mobile Crisis at (860) 886-9302 or 988 for an in-person response in New London County. For ongoing care, the specialist can talk through what to look for in a local depression or mental health provider and point you to CT 211 for referrals near you.
New London County Communities Served
This support reaches every community in New London County, from the coast at New London, Groton, and Stonington to the inland towns of Norwich, Colchester, and Salem, along with Waterford, East Lyme, Montville, and Ledyard. Wherever you are in the county, the steps are the same for a suicidal crisis, depression, or any mental health emergency: call (866) 629-4564 to talk now, or reach New London County Mobile Crisis at (860) 886-9302 for a local response.
We also list crisis resources for nearby areas, including Plymouth County and Boston in the New England area, and for New York, Nassau County, Queens County, Kings County, Richmond County, Boynton Beach, and Palm Beach County.
Frequently Asked Questions
Is This a Local New London County Crisis Line?
It is a nationwide phone line you can call from anywhere in New London County at (866) 629-4564, any hour of the day. For a local in-person response, call or text 988 or New London County Mobile Crisis at (860) 886-9302.
How Do I Get Immediate Help for Suicidal Thoughts in New London County?
Call or text 988 for a trained counselor 24/7, or call New London County Mobile Crisis at (860) 886-9302 for a local response. If you are in immediate danger, call 911. You can also call our line anytime at (866) 629-4564.
What Is New London County’s Local Crisis Line?
Southeastern Mental Health Authority runs the county’s Mobile Crisis team at (860) 886-9302, available 24 hours a day. It is a Connecticut DMHAS program that provides crisis assessment and responds in the community across the county’s towns.
Is the Hotline Confidential?
Yes. Calls are confidential and you can stay anonymous. Your information is not shared without permission except when there is immediate danger to life. You can call just to talk.
Can I Call About Someone Else Who Is Struggling?
Yes. Many people call because they are worried about a family member or friend, not only for themselves. A specialist can help you understand warning signs, talk through how to bring it up, and connect that person to 988 or New London County Mobile Crisis at (860) 886-9302.
What Language Is the Hotline Available In?
The line answers in English at (866) 629-4564. For service in other languages, 988 offers support in English and Spanish and interpretation in more than 240 languages.
My Child or Teen Is in Crisis in New London County. Where Do I Go?
For youth ages 4 to 18, dial 211 and press 1, then 1 for youth, to reach Connecticut’s Mobile Crisis team. New London also has a walk-in Urgent Crisis Center at 255 Hempstead Street (860-440-7182), open Monday to Saturday. Call 911 if your child is in immediate danger.
What Are the Warning Signs of Suicide Risk?
Common signs include talking about death, feeling hopeless or trapped, withdrawing from people, giving away belongings, and sudden mood changes. If you notice these in yourself or someone else, call or text 988.
Medically reviewed by Dr. Courtney Scott, MD, a physician specializing in addiction medicine with more than a decade of experience in emergency, internal, and addiction medicine.
Last reviewed: August 20, 2026
You can talk to someone right now. Call any hour at (866) 629-4564. For local help in New London County, call or text 988 or Mobile Crisis at (860) 886-9302. If you are in immediate danger, call 911.
